RETURNS & EXCHANGES Before Purchasing * Please review the product measurements carefully before placing your order. * Due to limited stock, if your selected item or size is unavailable for exchange, you may choose another item of equal value from our online store, or receive store credit for the returned amount to use on your next purchase. * Return shipping costs for exchanges are the responsibility of the customer.
DEFECT POLICY The following are considered manufacturing defects: * Damage or stains larger than 1 cm that cannot be cleaned or repaired. * Faulty or detached hardware, color transfer, or severely misaligned construction. * Defects that significantly affect the appearance or functionality of the product. The following are not considered defects: * Size variance within 1–3 cm due to manual measurement. * Minor asymmetry. * Tiny stains or scratches within 1 cm. * Slight color differences caused by different display screens. * Minor loose threads, needle marks, thread ends, wrinkles, odors, or slight scratches on hardware. * Damage caused by improper handling or normal signs of wear.
NON-RETURNABLE CONDITIONS
Returns cannot be accepted if:
* The item has been washed.
* Original tags are missing or damaged.
* The item shows stains, odors, or signs of wear.
* The item has been altered or modified.
* More than 7 days have passed since delivery.
* The item has been damaged by misuse or human error.
* The original invoice or receipt is missing.
PLEASE NOTE
Minor imperfections such as loose threads, thread ends,
light scratches, missing beads or buttons, small stains, slight wrinkles,
size variations within 2–3 cm, and color differences caused by monitor
displays may occur during production, shipping, or fitting.
These conditions fall within internationally accepted quality standards
and are not considered product defects.
If you have any questions, please feel free to contact our
customer service team. We’re here to help.
《退換貨須知》
1.購買前請再次確認衣服相關尺吋
2.商品各尺碼數量有限，若無同款可更換官網其它商品
或將此次退回金額轉為「購物金」作為下次購物時直接折抵
3.換貨寄回的運費由「買家」負擔
《瑕疵定義說明》
1.大於1cm的破損、髒污(以無法自修補、清洗為準)
2.五金壞脫落/商品染色/版型嚴重歪斜等
3.嚴重影響外觀及功能使用
屬非瑕疵定義
1.小於1-3cm尺寸測量誤差、些微不對稱
2.1cm內極小污點/刮痕、螢幕色差
3.些微脫線/勾針/線頭/摺痕/味道/五金刮痕,人為造成損壞、正常使用痕跡
請注意，以下情況無法辦理退貨
1. 商品已下過水
2. 商品吊牌不完整
3. 商品有汙漬、氣味或產生穿著痕跡
4. 商品已進行修改
5. 商品已收件超過7天
6. 商品因人為破壞
7. 發票遺失
《貼心提醒》
因衣服運送過程或是客人試穿而產生的脫線、小線頭、
小劃痕、掉珠、缺扣子、小小汙漬…等小瑕疵
尺寸 2～3cm 誤差、螢幕色差等無法避免的情況
國際驗貨標準皆屬可接受範圍，並不屬於瑕疵。
若有其他問題，可以詢問服務人員，我們會提供您專業服務。